Privacy Policy

Integrated Processing Services, LLC ("IPS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our website and our third-party loan file processing services.

Information we collect

• Information you provide. When you contact us or engage our services, we may collect your name, business name, email address, phone number, and any information contained in the loan files you submit to us for processing.
• Non-public personal information (NPI). In processing loan files on behalf of brokers and loan officers, we may handle borrower information such as identification, income, asset, credit, and property documentation.
• Automatically collected information. Like most websites, we may collect limited technical information such as IP address, browser type, and pages visited.

How we use information

• To provide, coordinate, and complete loan file processing services;
• To communicate with you, your borrowers, lenders, title, and escrow as needed to move a file forward;
• To operate, maintain, and improve our website; and
• To comply with applicable legal and regulatory obligations.

How we share information

We share information only as needed to perform our services — for example, with the lender, title company, escrow, or other parties involved in a specific loan file — and with service providers who support our operations. We do not sell your information. We may disclose information where required by law.

Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we handle, including non-public personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and analytics

Our website may use cookies or similar technologies to function properly and to understand site usage. You can control cookies through your browser settings.

Data retention

We retain information for as long as necessary to provide our services and to meet legal, tax, and recordkeeping requirements, after which it is deleted or de-identified.

Your choices

You may contact us to ask about the information we hold, to request corrections, or to ask questions about this policy using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the "Last updated" date above.

Contact us

Questions about this policy? Email processing@integratedprocessingservices.com or call 707-679-0422.